My aunt’s Lacie external hard drive failed/died a couple of weeks ago, she tried a local computer repair man but he couldn’t fix it. If you really, really need the files that are on the broken disk – they may still be recoverable…
The service you need is disaster or “data recovery” – try searching for data recovery service +your-location and see what turns up.
My aunt lives in Switzerland and couriered her drive to a company in Sheffield (we couldn’t find any service nearby that seemed to cater for smaller/home customers, and in reality sending the drive further afield isn’t going to make a big difference except for the courier cost). The people at ABC Data Recovery were very helpful and friendly, it took about a week but the data was successfully recovered.
I made a note of the company in case I ever need data recovery at my work or home: www.abcdatarecovery.co.uk
